Managing Conflict on Your Executive Team

Not to ambush him, but I would depersonalize it out of you’re in the way to “there are these inefficiencies, and we see some ways to solve this that would make your life, your job, our job easier. And she said she is spending so much time, along with her peers, she says, “bending to his whims, instead of doing our actual jobs,” they’re starting to feel “demoralized, disengaged, and unsure of how to keep trying. ” You have more gravitas in that interaction, instead of showing that you’re being swayed by them.

Identify and test key controls using risk-based prioritization

While sometimes deprioritized, regulatory compliance is critical for medical device manufacturers. Better business performance assures customers and secures future prospects for the business. Managing an audit is no ordinary job. Audits make or break your business. Audits are crucial for all businesses and are especially important for businesses that are in regulated sectors. Strong personalities representing distinct parts of the business bring diverse perspectives, making disagreement natural.

In aligning with my boss, who’s the co-president of this organization, I want to make sure that my vision comports with her vision. And I’m curious about the conversations you are having in this new role, both with people who you manage up to, but also other stakeholders around you. Melody talked about how any sort of new position, new change, is a good time to have an alignment conversation. Let’s take the last one here, a woman who reports to a C-level executive who is a micromanager and is driving this listener and their team up a wall.

I’ve started an enterprise software company myself. I’ve help other people grow their companies. And what’s interesting is that, since the book’s come out a little over a year ago, an increasing number of employees are showing up to work, showing up to their company. How to build networks, how to take intelligent risk, how to pull intelligence out of networks, and those strategies we think are pretty universal, and in fact pretty necessary for every individual professional to know in order to have a successful career. And over the years, startup entrepreneurs, when seeding new businesses in these conditions of uncertainty, have developed a playbook for how to successfully found and grow a business.

Strategies for Effective Cybersecurity Identity Management

So we’re lucky we get great people to come work for us. So how do you think about recruiting and retaining the best people, and then also, as AI evolves, the human tech mix? And if you can do that, then you can build a great business around it.

Effective Management of Audit Programs under ISO 19011:2002

Internal audit strengthens integrated risk management, bolsters ESG performance, provides safeguards against fraud and cyberattacks and elevates the audit team from compliance practitioners to strategic advisors. By aligning internal audits with your broader business strategy, you turn a compliance exercise into an opportunity to use the audit process for business improvement. Effective internal audit management can also monitor and enhance corporate culture, a factor recognized as vital to a compliant organization.

What is an Audit Management System and why is important?

Where, when you are a gray rock, you really don’t offer anything that interesting. What about having a conversation specifically about this “I can’t trust you”? And so if you’re not getting the feedback you want, you might say something like, “Well, without specific details here, I might focus my energy in the wrong areas. ” The more narrow the question, the more likely it is your manager will actually give you feedback about the area you care most about. They may even say, “Good job.” Or, “Yeah, that wasn’t up to my standards.” You don’t really get anything from that.

Build advanced data analytics capabilities for 100% audit coverage

• The micromanagement is very clear.
• And if you don’t understand your product, you don’t understand your service, it’s very hard to build a great business around it.
• Whenever there’s a change happens, that’s their immediate reaction, is like, This is not good.
• Implement ongoing monitoring of audit activities to ensure consistency, accuracy, and adherence to professional standards.

We need to make sure months in advance that we’re having… This goes hand in hand, ironically, with the alignment conversation, that’s where it starts, because you want to make sure you’re actually working on promotable work. I think the boss has said, “I don’t want any surprises.” But the fact that he’s not being responsive or it turns into a long conversation is maybe also a sign that he doesn’t really want to engage as often as he thinks he does. I don’t think most people would respond, “Well, you’re a commander, I’m a cheerleader.” So, how explicit are you like, “I want to align my style with your style” or, “I’m hoping you’ll align your style with my style”? I don’t need the whole backstory.” And you feel dismissed, and you feel like, I spent so much time on this, advocating, trying to get everyone on the same page, and my boss just blew me off. If you are just totally thrown off by something your manager does, you think it’s very questionable, you don’t understand where it’s coming from, you can ask a question. ” And if you have a manager who tends to be vague, that is one strategy that can help, because you’re constraining it to a certain period of time, presenting options.

This holds true for managing audits. An AMS is the most efficient and convenient tool for preparing for in-person and remote audits. An audit management system (AMS) can help you manage these activities.

Assigning responsibilities for program management 🔗

The standard contains guidance on managing an audit program, the principles of auditing, and the evaluation of individuals responsible for managing the audit programs. The identification of audit programme resources is also of foundamental importance in the framework of the management of the audit programme. In the framework of ISO 19011, the first step in the framework of the management of an audit programme is indeed the establishment of the audit programme. Let’s go through the main steps for the management of an audit programme, taking in considerations the PDCA, which shall always be at the base of any quality process. According to ISO 19011, the management of the audit programme can be considered in the framework of the Plan – Do – Check – Act.

The Importance of an Audit Management System

So they are in different conversations. You want to make sure you have the bigger picture, and your skip level operates at a higher level than your manager. Managing up has to extend beyond your boss.

Developing audit program procedures 🔗

• First and foremost, this individual—often a technician—will ensure each component of your LDAR program is compliant and applicable to relevant regulations.
• The employer is saying, hey, make my company more valuable, and I’ll make you more valuable.
• Since 2020, remote or virtual audits have …
• Best practice varies by organization size and risk profile, but contemporary approaches emphasize continuous monitoring and risk-based scheduling rather than fixed annual cycles.
• That really balances that, making sure that you’re giving credit where credit is due, but you’re also making sure that your piece is not lost in there.

The flip side also is that if you put a kill switch in AI and it’s running a nuclear power plant and you kill it, then there’s a risk that you intercept a process which can have unintended consequences. So whether it’s your LLM driving your car, which all of those are robot taxis and Waymo and Tesla, you’ve seen that that’s giving control to AI to drive your car. So we spend a lot of time making sure that our culture is a place where people have the autonomy, have the alignment from a communication and north star perspective. Being mission-driven helps because there are people in the world who actually want to go work for a managing an audit mission-driven company versus a social media company. Whether you’re trying to make a cake, a beautiful one, a wonderful one, or you’re trying to build a product or you’re trying to run a company, you have to think about what the north star is. I started my technology career 30 plus years ago, and I used to work for a company where 25 systems made up our customer relationship management system.

Position your internal audit team as business partners who act in a consulting capacity to help business units continuously improve risk management processes. Position your internal audit team as business consultants who help departments continuously improve their risk management processes. By providing independent assurance and advisory services, internal audits serve as management’s first opportunity to identify problems before external audits, enhance operational efficiency and improve risk management practices. Applicable If your organization conducts internal or external audits of management systems, or if you manage an audit program. It is applicable to all organizations that need to plan and conduct internal or external audits of management systems or manage an audit programme.

And at the same time, you don’t want to wait for that to happen. I mean, you’re an executive coach, you’ve had these conversations with clients, you surveyed thousands of workers for this book. We’ll be back next Wednesday with another hand-picked conversation about business strategy from the Harvard Business Review.

Internal audits ensure that your processes comply with relevant regulatory and legislative requirements, and support accurate data gathering and reporting, whether on financial, environmental, social and governance (ESG) or other data. The document is an Audit Management Playbook that outlines best practices for planning, fieldwork, reporting, issue management, and scaling audits. When properly managed, audit programs identify improvement opportunities, verify system effectiveness, ensure regulatory compliance, and ultimately strengthen organizational performance. This structured approach is particularly valuable in food safety management, where audit programs must navigate complex regulatory requirements, diverse operational environments, and significant public health implications. This cycle of monitoring, reviewing, and improving ensures the audit program remains relevant and valuable to the organization.